Title:  Sales Operations Analyst, Senior

About EJM

EJM has been a pioneer in aircraft management and worldwide jet charter services since 1977. As a subsidiary of NetJets, we are part of the world's largest private aviation infrastructure, with unrivaled resources and operational stability. Our business is rooted in the core principles of safety, service, and integrity—principles that we deliver on daily for our customers and employees. 

Purpose of Position

The Sales Operations Analyst, Senior is responsible for working with the field sales teams and EJM stakeholders to strategically target prospects aligned to the overall Aircraft Management Sales strategy.   The Sales Operations Analyst, Senior will assist with lead generation, coordinate Request for Proposal responses, analyze and use prospecting tools for new deals, assist with prospecting events,   determining charter rates for clients, assist with RFPs, create proposals and prospective client one sheets, budget estimates, generate client savings data, create the quarterly client Flyovers, and help create non-standard or customized reporting for strategic proposals.  This role will liaison with EJM departments to standardize and continuously improve sales tools and processes. Reporting to the Sales Operations Manager, this role will partner with key stakeholders across Sales, Owner Transition, Owner Services, Executive Leadership Team, Marketing, Contracts and Finance, to support the overall needs of the EJM aircraft management sales model.

Tasks and Responsibilities

• Interface between sales executives field sales team and EJM stakeholders to enable Sales activities, including but not limited to, proposals, RFPs, estimated budgets, Savings reports, contracting, marketing, innovative technologies, and tools.
• Provide Field Sales VPs with actionable insights to enable strategic prospecting and lead generation.
• Works with sales tools including AMSTAT, JetNet, and Zoom info to research prospective targets for Sales team.
• Identify and develop targeted sales campaigns to be executed by outside Sales team members.
• Partners with Finance to forecast business development activities and trends.
• Partner with Finance to ensure proposals represent desired profitability targets.
• Maintain strong knowledge of the industry; attend conferences and workshops. 
• Regularly inform and advise EJM leadership of industry trends and insights.
• Creates and presents annual operating budgets for prospective clients. In addition, work on continuous improvement of the budgeting process and templates.
• Supports the entire Sales team with other duties as assigned.
• CRM Management and Reporting
  • Helps drive discipline and accuracy around CRM data entry and pipeline management.
  • Analyzes sales data based on customer segments such as industry, company size, or geographic location to identify the segments that contribute the most to sales revenue and evaluate their growth potential.
  •  Assists in ad-hoc list, report, dashboard creation based on the Sales Team’s sales executives’ needs.
• Business Partner 
  • Solicits feedback through daily interactions with the Sales Teams sales executives to understand challenges for bringing new clients on board. 
  • Partners with Sales Management in annual operating planning process inclusive of market analysis, territory planning and design.
• Enablement and Training
  • Serves as a thought leader and subject matter expert on resources and tools, and troubleshoot any related issues raised by the Sales Team
  • Helps manage and update key communication platforms used by the Sales team.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Years of Experience

Core Competencies

Knowledge, Skills, Abilities and Other (KSAOs)

• Proven ability to draw unique insights from data and information.
• Proven experience leading strategic projects in the sales/account management functions.
• Strong analytical skills, with the ability to adapt to constantly changing situations.
• Excellent presentation, verbal, and written communication skills; capable of presenting complex information in an easy-to-understand format. 
• Excellent organizational skills, with strong attention to detail.
• Familiar with concepts, practices, and procedures of financial planning & analysis.
• Strong multi-tasking skills.
• Knowledge of target market and research tools for prospecting. 
• 3-5 years’ work experience, in financial/operation analysis and/or planning environment.
• Past Experience in Corporate / Business aviation strongly preferred.
• Willingness to travel up to 10%
• Proficient with Salesforce.com, AMSTAT and JetNet
• Must be proficient with Microsoft Office applications including Teams, and PowerPoint

How EJM Supports You

At EJM, we believe that how you do something is as important as what you do. That's why we foster a collaborative company culture, where leadership is accessible, employee opinions are valued, and relationships matter. We encourage employee growth, recognize the importance of work-life balance, and take pride in being a career destination.  

To ensure our employees are taken care of at work and at home, we offer a comprehensive package of premium benefits, including: 

• Competitive pay 
• Medical, dental, and vision insurance, available with no monthly premiums 
• 401(k) plan, with 66% of every dollar you contribute matched by EJM
• Health savings account (HSA)
• Flexible spending accounts (FSA)
• Prescription drug benefit plan
• Life insurance and AD&D benefits 
• Company-paid short-term disability
• Long-term disability
• Paid Parental Leave
• Legal plan
• Pet Insurance
• Paid Time Off 

Executive Jet Management is an equal opportunity employer. 
To ensure a safe environment, we conduct pre-employment drug screening and background checks.