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Title:  Sales Operations Associate (NJE)

Company:  NetJets Management Limited
Area of Interest:  Sales

London, GB, W8 5EH

Req ID:  3243

Purpose of Position

Support the sales cycle from start to finish by managing the sales operation. The key responsibilities include. 

Tasks and Responsibilities

  • Acts as the internal knowledge expert for NetJets program information, lead capture, CRM database, and guides Sales Management in correctly identifying activity within the CRM system;
  • Create and execute proposals for share, lease and card purchase and/ or trade based upon Owner/prospect need. Make recommendations based upon current availability, knowledge of cost structure and contractual terms using NetJets Contract management system to assess current inventory;
  • Develop proposals, contracts, managing and maintaining the CRM database, and conducting other key administrative duties;
  • Manage and execute contracts for the card product line;
  • Execute and provide reporting to Sales and Marketing regarding lead handling and campaign responses providing insight into consumer responses and availability of consultants and executives regarding prospect follow-up;
  • Maintain a solid understanding and up to date knowledge on NetJets products and services, business development initiatives and current NetJets event opportunities;
  • Assist the sales team with incoming lead capture and enter potential clients into our CRM system. Responsible for assigning new leads to the relevant sales team;
  • Research C-Level executives and High Net Worth Individuals with private aviation needs;
  • Support the sales team with regards to segmenting, updating and managing key prospect information on the company’s CRM;
  • Provide actionable information to the sales team (prospect biographies, company updates, contact details and decision-making process);
  • Handle additional projects including but not limited to individual prospect mailings, prospect and event RSVP;
  • Determine and coordinate best interaction with Owner Services, Finance and/or IT departments when necessary to gain more detailed information;
  • Engage in any other support and administrative activity required by the sales teams or sales leadership.



Certifications and Licenses

Years of Experience

0-2 years of experience

Core Competencies

Strives for Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

  • Minimum 1 year related work experience;
  • Experience in CRM/database usage;
  • Proficient in MS Office Suite;
  • Fluency in Business English (written and spoken) and fluency in another European language is desirable. 

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