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Title:  Director of IT

Company:  NetJets Services, Inc.
Area of Interest:  Information Technology

Columbus, OH, US, 43219

Req ID:  5651

Purpose of Position

The Application Owner provides IT application leadership and oversight through business and IT partnership for assigned business areas. Ensures alignment to business capability maturity and IT strategy. Provides overall direction and guidance to implementation teams. This roles is specifically focused on the tools and services that support the IT Organization. Oversees end to end application roadmaps and execution  of IT applications. 

Tasks and Responsibilities

  • Partner with business leaders to ensure application direction aligns with business and IT strategies by  aligning application lifecycle roadmaps to Business capability maturity and IT strategy 
  • Support the development of business cases and facilitating the estimation process with IT and business partners
  • Manage the technical currency of applications to comply with Information Security and Enterprise architecture standard
  • Communicate business plans and IT roadmaps to IT teams
  • Oversee the support and development of applications within the assigned portfolio
  • Own the delivery focused on stability, service and speed to delivery
  • Partner with Product Owners and other IT stakeholders to establish intake, prioritization, and assignment of requests
  • Maintain and communicate a prioritized backlog
  • Stay abreast of application impacts through collaboration with Product Owners, Application Development Leads, and other IT teams
  • Partner with Resource Managers to ensure staffing needs are met for all assigned application activities
  • Ensure applications meet quality standards and defined KPIs
  • Manage application transitions between Build and Run including planning and execution
  • Lead Software development teams, following the Software Development Life Cycle principles.
  • Oversee the day to day work of Run lines
  • Provide coaching and feedback to team members
  • Partner with other Application Owners to ensure 24x7 operations support coverage.
  • Compile and report on monthly status and quality metrics
  • Engaged with and knowledge of technology trends, products and capabilities within the assigned portfolio


Bachelor's in Computer Science or Engineering

Years of Experience

10+ years of experience

Core Competencies

Strives for Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

  • Master's degree preferred
  • 10+ years experience including Seven (7) years’ experience in an IT environment of equivalent size and complexity as NetJets
  • Four (4) years’ experience as manager leading, managing, supervising and directing the work of others
  • Demonstrated leadership and management skills, including delegating, mentoring, and coaching
  • Demonstrated Planning and Project Management experience in delivering and providing software development life cycle support of large enterprise-scale solutions
  • Experience leading teams in a highly matrixed environment
  • Experience supporting a 24x7 environment
  • Experience with project/resource management tools, agile team management tools/information radiators, risk management, and software development life cycle/project management life cycle processes and disciplines.
  • Financial planning, budgeting and analysis skills
  • Experience managing vendors
  • Ability to learn and quickly comprehend new concepts to drive positive business outcomes
  • Ability to communicate with all levels and styles of management
  • Strong oral and written communication and presentation skills
  • Skilled in facilitating meetings with multiple customers and technical staff, including building consensus and mediating compromises when necessary
  • Strong problem-solving skills
  • Ability to exercise good judgement, make sound decisions, and escalate issues / decision making where appropriate
  • Leadership and management skills, including delegating, mentoring, and coaching
  • Experience in risk, change and scope management. This includes experience with agile ceremonies to plan and estimate, map story cards, and establish delivery targets (MVPs)
  • Ability to ensure quality through the software lifecycle, including managing interactions and dependencies among and between agile and non-agile teams to deliver holistic solutions
  • Experience in a wide range of software development technologies and architecture.

Nearest Major Market: Columbus

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