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Title:  Identity & Access Management Engineer (NJUS)

Company:  NetJets Services, Inc.
Area of Interest:  Information Technology

Columbus, OH, US, 43219

Req ID:  6716

Purpose of Position

The Identity & Access Management Engineer will help develop, implement, monitor, and continually improve procedures and resource allocations to ensure professional, high-quality technical support and services to the NetJets businesses, including its executives, staff, administrators, and partners/contractors. This individual will support directory services, authentication/authorization, and integrating these services with other NetJets IT systems. Ensure that the environment complies with NetJet's policies and procedures. Under direct supervision, provides technical expertise in the management of identity, authentication, and access management tools in support of all NetJets businesses. Collaborating with appropriate teams regarding problems within complex applications to ensure SLA targets for system availability are met by continually improving the detection, prevention, and resolution of system issues. This role will be responsible for 24/7/365 assistance as necessary to support NetJets operations as part of the team on-call support.

Tasks and Responsibilities

  • Assist the Team in Active Directory and AD LDS auditing to ensure employee lifecycle management policies.
  • Drives compliance with policies, procedures and standards. Accurately and thoroughly documents appropriate detail in request tickets and tracking systems.
  • Administer the day-to-day activities to ensure communication of time-critical information related to human identity, machine identity, and privilege access management globally at NetJets. This includes but is not limited to the following: Okta, Active Directory, LDAP, ADFS, Azure AD, Certificate Management, IdentityNow, and MFA. 
  • Assist the Identity Management Team to proactively identify information security deficiencies or opportunities for improvement to enable business security at the global level better.
  • Assist in delivering global identity & access management services in response to NetJets evolving business demands.   
  • Participate in reporting requirements, monthly/quarterly, including writing PowerShell scripts as needed. 
  • Collaborate with IT Teams to support Dev, Testing, and QA in Agile processes.
  • Applies an understanding of technical problems and solutions concerning the current and future business environment to research and resolve access-related issues independently.
  • Participation in an on-call after-hours support rotation.


Bachelor's in Information Technology or Computer Science

Years of Experience

4-6 years of experience

Core Competencies

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

  • 4+ years of experience working in a corporate environment, supporting the end-user community as well as application stakeholders.
  • Working knowledge of application & infrastructure security concepts (Network Security, Password Management, and Access Control).
  • MCSA or MCSE certification a plus.
  • Experience with automation utilizing Power Shell or other common scripting language.
  • Experience with AD, AD LDS, AzureAD, DHCP, DNS required.
  • Experience with PKI and Group Policy preferred
  • Experience with monitoring and performance management tools like Solarwinds, DataDog or Splunk is desirable.
  • Bachelor’s degree in IT related discipline or equivalent experience preferred.
  • Intermediate to advanced skills with Microsoft products.
  • Excellent verbal & written communication skills.
  • Excellent problem-solving skills.
  • Team Oriented, works well with Senior Level team members and Team Lead.
  • Continuous improvement mindset.  
  • Demonstrated ability to learn and quickly comprehend new concepts and technology.
  • Experience with OKTA preferred
  • Experience with IdentityNow or Identity Governance Administration
  • Experience with Delinea Secret Server 
  • Some DevOps experience

Nearest Major Market: Columbus

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