Purpose of Position

Reporting to the Director, UX Research + Design, the Senior UX / Product Designer is a visual problem solver, an attentive listener, and a team player; able to collaborate across teams and stakeholders. This individual is responsible for articulating the NetJets visual design language across digital channels, contributing to the design system; and is accustomed to framing problems and solutions from the user’s point of view

Tasks and Responsibilities

• Collaborate closely with stakeholders, product, marketing, and technology teams to deliver exceptional digital user experience to our Owners, Passengers, Crewmembers, Agents, and corporate teams
• Create wireframes, prototypes, and designed components that are accessible and can be applied across digital channels; creating new products and enhancing older products
• Apply design thinking to solutions with a mobile-first, but not mobile-only mindset
• Contribute to the build-out, roll-out, and evolution of the NetJets design system
• Embrace UI/UX design best practices and methods
• Advocate for and be the voice of the user throughout the product design process
• Participate in research activities for discovery and validation of solutions
• Synthesize user feedback, research, analytics, and business requirements into seamless and frictionless user experiences across our digital product portfolio
• Collaborate with UI Design Team to deliver user-centric solutions that enable connections in an on-brand way
• Embrace our open culture of optimism, curiosity, and rapid experimentation

Education

Certifications and Licenses

Years of Experience

Core Competencies

Knowledge, Skills, Abilities and Other (KSAOs)

• Bachelors’ degree in visual design, computer science, HCI/Human factors, or similar.
• 4-6 years of web design and/or usability experience, with a solid understanding of user interface design, design systems, and brand standards 
• Proficiency with modern design and collaboration tools such as Figma, MIRO, Sketch, Zeplin, Adobe CC, and others
• Experience designing for native iOS / Android / responsive web, and familiarity with Apple human interface guidelines and Material design standards
• Excellent communication and organization skills