Title:  Credit Manager (NJUS)

Purpose of Position

The Credit Manager is responsible for the constant improvement of the highest quality of credit and accounts receivable management, while serving & partnering with only those businesses and individuals that represent prudent credit risks. The role is to collaborate with the Finance, Sales and Contracts Teams to ensure NetJets procures prospective Owners, Lessees and Cardholders that pose minimal risk in order to guarantee positive cash flow and eliminate bad debt risks. The Credit Manager embodies the 20/20 Flight Plan (NetJets’ Guiding Principles) daily by providing outstanding customer service to enhance the “Ownership Experience” while conducting credit matters and business relationships to the highest standards that comply with NetJets’ Code of Ethics.

Tasks and Responsibilities

Credit Policy Management:
o    Develop, implement, and continuously improve NetJets’ credit policies and procedures with the Finance Management Team
o    Ensure compliance with regulatory requirements and internal credit policies.
o    Monitor and analyze credit data and financial statements to determine the degree of risk involved in approving and extending credit.

Credit Risk Assessment:
o    Conduct thorough credit investigations of potential customers, especially for NetJets’ Credit Sales Agreements.
o    Approve or reject credit applications based on NetJets’ protocols and standards.
o    Establish and periodically review credit limits for new and existing customers.

Collections Management:
o    Assist the AR Analyst members with high-risk collection issues to help reduce aging accounts and increase cash flow.
o    Manage relationships with external collection agencies and legal counsel.
o    Negotiate payment plans and settlements with delinquent customers with the partnership of the NJ Sales Team.

Financial Analysis:
o    Analyze customer financial statements, credit reports, and payment histories to assess creditworthiness.
o    Prepare regular global reports on credit risk, accounts receivable status, and collection activities.
o    Monitor key performance indicators (KPIs) related to credit and collections.

Stakeholder Collaboration:
o    Work closely with the sales team to support business growth while managing credit risk.
o    Coordinate with the finance team to ensure accurate accounting and reporting of receivables.
o    Provide training and support to internal teams on credit policies and procedures.

Education

Certifications and Licenses

Years of Experience

Core Competencies

Knowledge, Skills, Abilities and Other (KSAOs)

Experience utilizing Microsoft products (Excel, Word, PowerPoint, Teams, and Outlook).
Ability to learn and utilize Great Plains eEnterprise accounting software, including the Accounts
Receivable and Collections Management modules. 

Superior communication skills which exhibit intuition, diplomacy and the highest level of customer
service orientation. Forward-thinking skills and ability to promote an environment of constant learning
and improvement.