Title: Flight Mission Delivery Specialist, Associate (NJUS)
Columbus, OH, US, 43219
Join the NetJets Team
NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.
Purpose of Position
The Flight Mission Delivery, Associate is an entry level position within the Flight Mission Delivery Team, which is responsible for arranging seamless Owner experiences through identification and mitigation of potential service challenges throughout the reservation lifecycle. We collaborate with other Flight Center Teams and external business partners to ensure the success of every mission. The Flight Mission Delivery Associate is responsible for support duties which include arranging airport reservations, hangar space, after-hours operations, and other duties as assigned.
Tasks and Responsibilities
• Serve as NetJets’ representative to coordinate Fixed Base Operator (FBO) services essential for the successful execution of all flights.
• Collaborate with NetJets’ Meteorologists and Schedulers to identify hazards and mitigation strategies, request hangar space, or reposition aircraft in response to severe weather threats.
• Responsible for arranging reservations, or special permission when required by the airport.
• Address vendor inquiries and concerns by answering calls and emails promptly.
• Other duties as assigned.
Education
Certifications and Licenses
Years of Experience
Core Competencies
Knowledge, Skills, Abilities and Other (KSAOs)
• Strong interpersonal and customer service skills
• Ability to communicate in a professional manner with internal and external customers
• Ability to manage, make decisions, and problem solve with multiple competing variables and priorities
• Effectively balance risks and opportunities; think through potential outcomes; look for ways to mitigate risks
• Must be detail-oriented and persistent with following-through on any job related function or task
• A continuous learning mindset
• Ability to work a flexible schedule
How NetJets Supports You
NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.
Our comprehensive suite of benefits include:
- Medical, Dental, and Vision
- Healthcare Advocacy
- Employee Assistance Program
- Flexible Spending Accounts
- Health Savings Account with annual employer contribution
- Wellness Programs & Discounts
- Paid Time Off
- Parental Leave of Absence
- Life and Accident Insurance
- Voluntary benefits (financial protection plans)
- 401(k) plan, with 66% of every dollar you contribute matched by NetJets
- Short and Long-Term Disability
- Legal Plan
- Identity Theft Protection Plans
- Pet Insurance
- Family & Caregiving Support
Nearest Major Market: Columbus