Title:  Identity & Access Management Engineer, Lead (NJUS)

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Identity & Access Management Engineer, Lead will help develop, implement, monitor, and continually improve procedures and resource allocations to ensure professional, high-quality technical support and services to the NetJets businesses, including its executives, staff, administrators, and partners/contractors. This position will lead directory services support, authentication/authorization support, and integrating these services with other NetJets IT systems. Ensure that the environment complies with NetJet's policies and procedures. Help provide direct supervision, technical expertise in the management of identity, authentication, and access management tools supporting all NetJets businesses. Collaborating with appropriate teams regarding problems within complex applications to ensure SLA targets for system availability are met by continually improving the detection, prevention, and resolution of system issues. Assist in the management/operations of the identity and access management team, including managing workflow, training, and personnel planning. This role will be responsible for 24/7/365 assistance to support NetJets operations as part of the team on-call support.

Tasks and Responsibilities

• Assist the Team in Active Directory and AD LDS auditing to ensure employee lifecycle management policies.  
• Drives compliance with policies, procedures and standards. Accurately and thoroughly documents appropriate detail in request tickets and tracking systems.
• Help Manage the day-to-day activities to ensure communication of time-critical information related to human identity, machine identity, and privilege access management globally at Netjets. This includes but is not limited to the following: Okta, Active Directory, LDAP, ADFS, Azure AD, Certificate Management, IdentityNow, and MFA. 
• Lead the Identity Management Team to proactively identify information security deficiencies or opportunities for improvement to enable business security at the global level better.
• Help manage the Team in delivering global identity & access management services in response to NetJets evolving business demands.   
• Coordinate the development and management of Identity Management principles and standards including regular periodic reviews of each.
• Collaborate with IT Teams to support Dev, Testing, and QA in Agile processes.
• Applies an understanding of technical problems and solutions concerning the current and future business environment to research and resolve access-related issues independently.
• Participation in an on-call after-hours support rotation.
• Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.

Education

Certifications and Licenses

Years of Experience

Core Competencies

Knowledge, Skills, Abilities and Other (KSAOs)

• 8+ years of experience working in a corporate environment, supporting the end-user community as well as application stakeholders
• Working knowledge of application & infrastructure security concepts (Network Security, Password Management, and Access Control)
• Experience with various regulatory standards (PCI/DSS, SOX, FedRAMP HIPAA etc.)
• MCSA, MCSE, CISSP, CISA, CISM, GSEC, Security+, or CEH certification a prefered
• Solid understanding of web application security/OWASP 
• Experience with automation utilizing Power Shell or other common scripting language
• Experience with AD, AD LDS, AzureAD, DHCP, DNS required
• Experience with PKI and Group Policy preferred
• Experience with monitoring and performance management tools like Solarwinds, DataDog or Splunk is desirable
• Preferred bachelor’s degree in IT related discipline or equivalent experience
• Intermediate to advanced skills with Microsoft products
• Excellent verbal & written communication skills  
• Excellent problem-solving skills
• Team Oriented, works well with Senior Level team members and Team Lead
• Continuous improvement mindset
• Demonstrated ability to learn and quickly comprehend new concepts and technologies

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include:

• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 66% of every dollar you contribute matched by NetJets
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support