Title:  LOA Specialist (NJUS)

Purpose of Position

The Leave of Absence Specialist is the subject matter expert for managing and overseeing all aspects of employee leave requests, including medical, personal, and family-related absences in a dynamic and fast-paced environment. This role provides best-in-class service to employees throughout their entire leave journey.  The Leave of Absence Specialist helps ensure that leave procedures are executed smoothly and that employees receive the appropriate support during their time away from work.

Tasks and Responsibilities

Interprets and administers leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, Pregnancy Discrimination Act, etc.) as well as collective bargaining agreements.
Responsible for analyzing and resolving complex leave of absence issues.
Provides effective and responsive communication with employees and necessary internal and external partners to ensure collaborative relationships.
Maintains complete and accurate records of leave requests and supporting documentation.

Education

Certifications and Licenses

Years of Experience

Core Competencies

Knowledge, Skills, Abilities and Other (KSAOs)

Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws.
Knowledge of Leave of Absence and Worker's Compensation management and relevant state and federal laws, regulations, policies and procedures.
Ability to analyze and balance leave of absence needs with laws, regulations, policies, procedures, and collective bargaining agreements.
Excellent interpersonal skills, oral and written communication, conflict resolution, problem-solving, and attention to detail.
Proficient in navigating various technology platforms and software applications to manage leave cases and enhance operational efficiency effectively.
Completion of specialized certification or training on leave administration is a plus.
SHRM-CP or SHRM-SCP preferred.