Title:  Scheduling Specialist (NJUS)

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

As a Scheduling Specialist at NetJets, you will play a crucial role in developing the current and next day's flight schedule.  You will manage scheduling and communication, prioritizing safety in all scheduling tasks while maintaining exceptional service for NetJets Owners, crewmembers, and supporting departments.  The Scheduling Specialist will continuously seek opportunities to reduce schedule costs while maintaining a robust schedule in a dynamic environment.  Serving as the primary point of contact for crew members, you will facilitate seamless communication with the flight center and ensure smooth day-to-day operations.

Tasks and Responsibilities

Next Day Scheduling:

• Efficiently assign Owner flight requests to NetJets aircraft and crews to optimize resources and operations.  Incorporate new bookings, maintenance events, and changes to bookings.  Refine and maintain the flight schedule with optimizing all available crews, utilizing all available resources.

Current Day Scheduling:

• Manage all aspects of the current day’s flight schedule, ensuring timely communication and implementation of required changes through both proactive and reactive measures. Refine and maintain the flight schedule with optimizing all available crews, utilizing all available resources.

Crew Communication and Duty Day Management:

• Act as the primary liaison between crewmembers and the flight center.  Build relationships with crewmembers to ensure a positive experience for both the crew and Owners by providing detailed information on why situations are occurring or changing to ensure clarity and efficiency.   Gather and disseminate essential information from crewmembers and supporting departments involved in daily operations.
• Makes informed logistical decisions and exercises sound judgment, adapting policies and procedures as needed.
• Maintains a strong sense and understanding of the NetJets business model and the 20/20 Flight Plan

Education

Certifications and Licenses

Years of Experience

Core Competencies

Knowledge, Skills, Abilities and Other (KSAOs)

• Previous experience in a fast paced, dynamic work environment and the ability to multi-task
• Ability to communicate in a professional manner with internal and external customers
• Ability to manage, make decisions, and problem solve with multiple competing variables and priorities
• Strong customer service and team focus through proactive communication
• Must be detail-oriented and persistent with following-through on any job related function or task
• Basic knowledge of geography (domestic & international)
• Basic knowledge of Aviation weather and NOTAM's
• Ability to proactively identify challenges and anticipate alternative options
• A bachelor’s degree in Aviation, Business Management, Logistics, Military studies, or equivalent experience is preferred.
• Previous experience in aviation or logistics is preferred

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include:

• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 66% of every dollar you contribute matched by NetJets
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support