Title:  Travel Coordinator (NJUS)

Purpose of Position

The Travel Coordinator’s primary function is to independently book domestic travel for NetJets employees and contracted vendors in compliance with department processes, policies, service levels and guidelines.  The Travel Coordinator communicates and collaborates effectively with peers regarding crew and administrative travel.  Maintains and strengthens internal and external partnership relationships.  

Education

Tasks and Responsibilities

• Understands and enforces NetJets Travel Policy/ Travel Guidelines, pilot union agreements and supplier agreements.  
• Actively monitors workflow and day-to-day tasks working independently and within team environment.
• Interprets and communicates components of the pilot labor agreement. 
• Collaborates with all business entities, especially operations teams, on proactive travel support. 
• Provide subject matter guidance / training to Travel Coordinator, Associate or other employees/suppliers as needed. 
• Under general supervision, learn how to book and support international bookings. 
• Identifies and resolves complex problems and issues in collaboration with supervisor or other peers.
• Manage special tasks / projects as assigned. 
• Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.
• Must be able to work the shift Wed-Sat 3p-1a

Certifications and Licenses

Years of Experience

Core Competencies

Knowledge, Skills, Abilities and Other (KSAOs)

• Graduate of accredited travel school or bachelor’s degree preferred
• Prior GDS experience preferred 
• Working knowledge of MS office 
• Ability to work under pressure and in crisis situations 
• Strong sense of fiscal responsibility and budget management 
• Must cultivate a collaborative environment, building team rapport and partnerships by modeling respect, helpfulness, commitment, enthusiasm, and integrity 
• Excellent verbal and written communication skills
• Sound leadership and interpersonal skills 
• Maintain professional demeanor in person, via email and via phone 
• Service oriented approach when interacting with all customers 
• Strong decision-making and problem-solving skills 
• Ability to manage and adapt to frequent changes
• Proficiency in creating and delivering presentations 
• Some travel may be required